Basic understanding of sales and customer service practices • Ability to read, write and effectively communicate with customers, peers and management • Ability to multi-task, while being attentive to customers • Ability to work as part of a team and take initiative independent of direct supervision • Enthusiastic, friendly and energetic with a genuine desire to provide outstanding service • Retail Field experience would be a plus • The ability to stand and walk for extended periods of time • Clean the store and ensure products are properly displayed before the store opens • Organize merchandise on shelves and restock them when they become empty • Find and retrieve store merchandise • Advise customers concerning particular products or services • Perform routine inventory counts and submit reports to the Store Manager • Carry out other store administrative tasks as directed by the Store Manager • Upsell to customers through recommendation.
Business Acumen
Team Management
Process & Result Orientation
People Development
Conflict Management & resolution
Timely Decision Making.
Ready for Customer -Customer Interaction - Build Rapport, Understand customer's need Options
Service the customer - Offering solutions, upselling, cross selling, attachment, Billing - Billing process
After Sales: Home delivery, Installation, repairs, Returns process &Self learning - certification
