Basic understanding of sales and customer service practices • Ability to read, write and effectively communicate with customers, peers and management • Ability to multi-task, while being attentive to customers • Ability to work as part of a team and take initiative independent of direct supervision • Enthusiastic, friendly and energetic with a genuine desire to provide outstanding service • Retail Field experience would be a plus • The ability to stand and walk for extended periods of time • Clean the store and ensure products are properly displayed before the store opens • Organize merchandise on shelves and restock them when they become empty • Find and retrieve store merchandise • Advise customers concerning particular products or services • Perform routine inventory counts and submit reports to the Store Manager • Carry out other store administrative tasks as directed by the Store Manager • Upsell to customers through recommendation.
Achievement of Sales Targets
Customer Service
Consutative Selling
Engage in BTL Marketing Initiatives
Upkeep of the stock and counters responsible
Resolving Customer Concerns
Achieve and exceed sales target
Ready for Customer -Customer Interaction - Build Rapport, Understand customer's need Options
Deliver customer service customer service levels
Constantly update knowledge on product and selling departments/ services
Ensure stocking of products and display with adherence
Cross selling and up selling Adhere to proper promotions etc.
