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Graduate
with relevant retail experience
of 1-2 years
Upto 16k Take Home + Incentives (For experienced), 12k Take Home + Incentives (For Freshers)
18 - 30
We are looking to hire Customer Service Specialists with the below competencies - Customer Service orientation, Willingness and ability to continuously learn and improve product knowledge, Process Orientation, Proactiveness, Good Communication Skills (preferably English and local language), pleasant personality
Sales: · Ensure 100% sales process implementation and compliance · Meet daily sales and conversion targets and improve performance
Customer Service: · Ensure all customers are attended to appropriately and timely resolution of customer escalations · Daily follow up on complaints with the concerned stakeholders to ensure timely resolution · Improve overall customer experience and take corrective actions based on customer feedback
Continuous Learning: · Keeping updated on product knowledge, promotions and processes · Attending trainings and taking Process: · Ensure compliance of all SOPs relating to Sales and Service within the categorySend your resume to get notified.